Privacy Policy

For us, your privacy matters. To build your trust in our services, we primarily focus on transparency. The following document contains the policies and practices of TravelOtickets and the employees of TravelOtickets.com in relation to the information collected during the business with the customers and clients visiting the website of TravelOtickets.com.
Through our privacy policy, we provide transparency to our all customers so that they can understand how their given information is used. By browsing through the website, the user acknowledges as well as agrees to the following privacy policies and Terms & Conditions:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.

General Information

When you visit the TravelOtickets website or contact us over the phone/email, we store the information that is given by you only. This information includes but is not limited to the identification of the customer using the first and last name, contact number, postal address, email address, billing information (Card Number, Expiration Date, and Name of the Card Holder), and many more. Furthermore, there is some more information collected from us including the meal preferences, seat selection type, category of hotel preferences, frequent flyer programs, and more. We give the customer complete authority to not disclose either of the information with us. However, in many cases, it is mandatory to provide some of the information to make a purchase, reservation, or query with us, register for a profile, and participate in a contest. Furthermore, there is certain information required from the customer when asking for a membership with TravelOtickets.com for further communication.

During your booking with TravelOtickets.com, some of the personal information is asked to make the perfect arrangements including your travel preferences and details of the respective individual. While providing this information for a third person the user intended to make reservations for, the user must obtain consent from the respective person before sharing the required information with TravelOtickets.com. Any alteration or changes in the given information can only be done from the user's account.

We at TravelOtickets.com use the responsive billing information system (including the name of the cardholder, card number, and expiry date) to complete the purchase of the services and products. Apart from the billing information, there are certain other information used in the following manner:

To communicate about your booking status
• To provide all the necessary details about the product and services you enquired.
• To provide travel confirmation details and updates in the process.
• To manage the account and billing details with travel notifications.
• To answer the queries and concerns raised by you.
• To communicate with you in general about your experience so far.
• To collect information about your interest in the products and services we offer.
• To update you with our latest offers and updates that probably interest you.
• To improve the overall experience between TravelOtickets.com and the customer.
• To reward the customers during our special reward and recognition program.
• To take your feedback and other details during our surveys.
• To resolve any troubleshooting, dispute, fee collection, and other problems.
• To prevent any potential illegal activities.
• To enforce the terms and conditions of the Use of the Website.

Information provided by you during the usage of the website or while doing business with us may be shared with the following:

• Travel suppliers such as airlines, hotel chains, resort properties, car rental service providers, transfer providers, and other entities are involved during your travel after booking the respective package with us. During this information transfer, the only details required to fulfill the travel reservation or communicate with the customer in case of emergency or update about the travel are shared. However, TravelOtickets.com shall not be held liable for any misuse of the information from the travel service providers whose products/services are purchased by the user through TravelOtickets.com.
• Certain information is shared with the third-party service providers including but not limited to the fraud prevention department, marketing department, customer service department, and credit card processing department. The information shared with the respective departments is necessary as they require these details to perform their functions and are strictly forbidden by the law to share the information of the customer for any other reason.
• Business partners associated with TravelOtickets.com can also access some of the information shared by the customer. The customer/user can identify the involvement of the third-party business partner as you can see the name/logo of the third party with us on the concerned platform. Please note that TravelOtickets.com has no control over the privacy policy of the business partners and requests you to strictly evaluate the concerned business partner's privacy policy before sharing any information.
• During the intervention of law enforcement departments and under the order of the court to exercise our legal rights and duties, information can be shared with the concerned authorities. In such circumstances, TravelOtickets.com reserves the right to waive any legal obligation against the sharing of data.
• Information can be shared with the legal department to prevent or investigate any illegal or suspected illegal activity and to safeguard TravelOtickets.com and its entities, partners, affiliates, and employees.
• Certain information can become accessible in case of corporate transitions including but not limited to merger, consolidation, asset sale, and divestiture.
• At times, certain information including but not limited to the number of visitors on the website, people who booked their travel with us, and other details can be shared with the advertisers, investors, and other entities that can bring business to the company. Such information doesn't contain any personal information of the user and is solely used to create appealing and trustworthy content for the user.

• Customers have the right to provide us with the information that is deemed necessary to complete the purchase or query of the respective travel service served by TravelOtickets.com.
• Customers reserve the right not to disclose personal information that is probably required to complete the travel purchase or to participate in certain offers and marketing campaigns designed for the greater good of the customer.
• Customers can access all kinds of personal details and information provided by us and have the right to delete or change the information we have securely saved with us at any time by simply requesting us.
• Certain information obtained by us is stored in our system for a very long time to safeguard TravelOtickets.com for any future legal dispute or concern that involves legal proceedings.

To provide maximum satisfaction and trust in using the website of TravelOtickets.com whilst making a purchase or enquiring about a certain deal of product/service, we have implemented a level of safety and security protocols on the administrative, technical, and physical front that can provide maximum confidence to the user of the website to trust with the information provided to us. For instance, only authorized employees under strict monitoring can access personal information for a certain business-related purpose and cannot use the stored information otherwise.
Furthermore, the website uses encrypted transmission of data when a customer uses the website to make a purchase of services/products from us or enquire about a certain service and is not disclosed to any physical person at any level. Additionally, there are a certain number of firewalls installed to prevent any sort of cyber or physical intrusion in the server where all the information is stored and to avoid any unauthorized access to this information provided by the customers.

There are certain areas where the links that can lead to other websites are available on TravelOtickets.com. While these websites are working side by side to provide maximum satisfaction and perfect user experience and give us better options to serve our customers, TravelOtickets.com has no control over the privacy policies of the respective websites. Hence, the use of these websites shall be accessed at the sole discretion of the customers, and information shared on these websites is not covered by the privacy policy of TravelOtickets.com.

During any time during the business with the customer, TravelOtickets.com has never and will never ask for credit card information or banking information such as card number, login ID, and password in an insecure email or phone call communication. All sorts of communications initiated from TravelOtickets.com are authorized only to answer the query submitted by the visitor or to give an update on the development of the reservations made through us. TravelOtickets.com does not allow or encourage identity theft or phishing and considers these issues as a major concern. While safeguarding the information provided by the customer is our top priority, we recommend that users avoid such communications at all costs and if there is any incident come across you, we request you to kindly notify TravelOtickets.com or visit On Guard Online at www.consumer.ftc.gov/topics/identity-theft, or the Federal Trade Commission at www.consumer.ftc.gov/articles/0038-spam.